Privacy Policy

Last updated: 11 November 2026

At Healing Hearts with Hannah, your privacy matters. I am committed to protecting your personal information and handling it with care, confidentiality and respect.

This policy explains how your information is collected, used and stored in accordance with UK data protection law.

1. Who I am

Healing Hearts with Hannah is a counselling practice run by Hannah Millington, based in North Wales.

For any privacy-related questions, you can contact me at healinghearts.hannah@gmail.com.

2. Information I collect

When you contact me through my website or by email, I may collect your name, email address and any information you choose to share.

If you become a counselling client, I may also collect relevant personal details, health information, appointment records and confidential session notes.

My website is hosted by Framer, and contact form submissions are sent to my Gmail account.

3. How I use your information

Your information is used to:

• Respond to enquiries and arrange appointments.

• Provide counselling services and maintain client records.

• Manage payments and administration.

• Meet legal and professional obligations.

Depending on the purpose, I process personal information on the basis of contract, legitimate interests, legal obligations or consent,